Returns Policy

Please take care in choosing your items.

Please check the colour and measurements, be it Mattress, Change Mat, or Pillow, to ensure you purchase, the correct item / product, that you need. Particularly take care in choosing the right size.

All items are inspected before packaging to ensure that a quality product is sent to our customers.

If you are not satisfied with the quality of any product, please send it back to us with postage paid in its original condition, within 7 days.

Custom Size Baby Sheets is not liable for any damages, loss, or situations, that may arise while goods are in transit through Australia Post.

Postage and Handling charges are NOT REFUNDABLE.

Should the need arise to exchange any item (s) please contact us prior to returning any items.

Please do not send any goods back without contacting us first.

GOOD COMMUNICATION CAN OFTEN SOLVE ANY PROBLEM.